Software Implementation Consultant

https://www.bpm-tech.com/job-search/710-software-implementation-consultant/infrastructure-support-and-implementation/lincolnshire/job2025-03-28 15:10:102025-04-24BPM Tech
Job TypePermanent
LocationGrantham
AreaLincolnshire, EnglandLincolnshireEnglandGrantham
SectorInfrastructure, Support and Implementation
Salary£35000 - £45000 per annum
CurrencyGBP
Start Date2025/03/28
Job RefV-37632-1
Job Views19
Description


Software Implementation Consultant

Role:           Software Implementation Consultant 

Location:   Grantham (hybrid) 

Salary:       £35,000 - £45,000 + bonus (£5,000)

  My client,  a well-established and successful brand in the UK ERP software and services market, are looking to recruit a Software Implementation Cosnultant to deliver high-quality consultancy and training, with the ability to guide customers in implementing and maximising their use of our software.

Key Responsibilities
  • Deliver consultative services (in-person and remotely) to guide customers through system setup, usage, and issue resolution.
  • Conduct dynamic and structured training courses (in-person and remotely) to ensure customers are fully equipped to use the software effectively.
  • Follow and update project plans, maintaining detailed activity logs.
  • Enhance and update training materials to keep content engaging and aligned with software updates.
  • Support internal training processes to ensure smooth departmental operations.
  • Provide ad hoc training and Sales Support activities, including software demonstrations.
  • Respond to customer queries both on-site and remotely.
  • Identify and escalate implementation issues and change requests as per company methodology.
What We’re Looking For To excel in this role, you’ll need:

  • At least 3 years in a software training or consultancy role.
  • Training certification and/or knowledge of Prince II/ITIL standards (advantageous but not essential).
  • Proficiency in Microsoft Office and other software packages.
  • SQL skills (advantageous but not essential).
  • Strong communication, presentation, and organisational skills.
  • Self-motivation, creativity, and a strong work ethic.
  • Ability to work to deadlines and record activities using timesheet apps.
  • A team player with an enthusiastic, customer-focused approach.
  • Confidence in dealing with stakeholders at all levels, from team leaders to senior management.
  • A UK driving licence and access to a car (essential).
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